Website | https://hugocasino.com/ |
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support@hugocasino.com | |
Accepted Currencies | Euro |
Payment Methods | Bank Transfer, MasterCard |
Release Date | 2023 |
License | Antillephone Licence Validation Curacao |
No. of Games | 3000+ |
Software | Big Time Gaming, ELK Studios, Games Global, NetEnt see more Play n GO, Quickspin, Ruby Play, Relax Gaming, Playtech, Wazdan, BGaming, Revolver, Pragmatic Play, Fugaso, Popiplay, Spinomenal, Mancala Gaming, Red Tiger Gaming, Amigotechs, Reevo, Yggdrasil, PG Soft, Platipus, Endorphina, Belatra Games, High5, Holle games, NetGame, Blueprint Gaming, NoLimit City, Evoplay, Mr Slotty, Zillion, Mascot, Fazi, Hacksaw Gaming, Vibra Gaming, R. Franco Digital, Evolution Gaming |
Join me as I uncover another Irish online casino, Hugo Casino, with a detailed review for Irish players to use as a reference. I will create an account to test everything this Irish gambling site offers before examining the bonuses, payments, games, security, and everything else that is relevant. I aim to deliver a Hugo Casino review to help you decide whether this online casino meets all your requirements. I will remain impartial, and if I notice any areas of concern, I will point them out. So, let us get started and see what this Curaçao-licensed site offers.
What You Need to Know
🎁 Welcome Bonus | 225% up to €500 and 275 free spins |
🎲 Games | Live/Slots/Poker/Video Games/Drop and Wins |
🔥 Special Features | Several tournaments and promotions are running simultaneously |
🖼️ Concept | Easy-to-use interface focused on Hugo, the scary bird. |
⚖️License | Curacao |
Hugo Casino Login - How to Sign Up
As part of my Hugo Casino review, I registered for an account. I was impressed by how straightforward it was, so let me share the steps to follow:
Start your registration by visiting the casino's homepage and clicking the orange "Sign Up" button.
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The first step involves providing a valid email address, creating a unique username and password, and accepting the terms and conditions.
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In the second step, you will be asked to provide personal information, such as your name, date of birth, etc..
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Once you have filled it in, hit the "Register" button. You are ready to deposit and claim your welcome bonus.
Hugo Casino Bonuses
Hugo Casino has some fantastic online casino bonuses. The first is a generous welcome bonus of up to €600 on your first 3 deposits, cashback offers, reload bonuses, free spins offers, and a loyalty club with a bonus shop where you can exchange points. There is also a VIP bonus for high rollers. Let me break it down for you to see precisely what is available.
Hugo Casino Welcome Bonuses
As a new player, I had a 3-part welcome bonus I could claim on my first 3 deposits of up to €600 and 275 free spins. Each has varying deposit limits and free spins bundles.
1st Bonus
The first welcome bonus at Hugo Casino is a 100% deposit match up to €150. Only a deposit of €20 is necessary to claim the bonus part. If you also want to receive the 100 free spins, you must deposit at least €50. If you opt for the free spins option like I did, you will receive 25 free spins daily for 4 consecutive days.
2nd Bonus
The second part of the deposit bonus is a 75% match up to €150. There is also a minimum deposit of €20 to receive the bonus. To receive 75 free spins, you must deposit €50, and the free spins will be activated over 3 days in batches of 25 free spins.
3rd Bonus
The final part of the welcome bonus is a 50% bonus up to €300 with a minimum of €30 to receive the bonus only. The last batch of 100 free spins requires a €50 deposit.
VIP Bonus
The Hugo Casino VIP welcome bonus is a 50% deposit match up to €500 and 200 free spins. You must deposit at least €500, and the free spins will come in 4 batches over 4days with 50 free spins a day.
Hugo Casino Ongoing Promotions
I was happy to find a few ongoing offers, as once you have used up the welcome bonus, it is always nice to know there are other bonus opportunities. These are always subject to change, so always check the casino site and read the terms for any changes. I found the following bonuses:
Cashback
From Mondays to Sundays weekly, you can claim up to 20% of your deposit losses up to €300 as follows, depending on your loyalty level:
Level 1: 10% cashback
Level 2: 12% cashback
Level 3: 15% cashback
Level 4: 17% cashback
Level 5: 20% cashback
Hugo Casino will credit the lowest bonus amount of €5, and any bonuses received have a 30x wagering requirement.
Weekend Reload Bonus
Every Friday to Sunday, you can claim a 40% reload bonus of up to €200. You must deposit at least €20 and will need to contact live chat or email support to add it to your account. Unfortunately, it is not automatic, but they sort it out quickly for you.
St.Patrick's Day Bonuses
Hugo Casino has an epic St. Patrick's day bonus promotion going on from 15.03.2024 until 31.03.2024! Irish players can claim either:
200% Bonus when depositing €33 with code STPADDY33
150 Free Spins on Fruit Million Slot when depositing €22 with code IRISH22
Terms and conditions:
Min.deposit: €22+ - 150 FS / €33+ - 200% Bonus
Valid till: 15.03 -31.03.2024
Wager: 45xBonus
Bonus valid: 7 days
Max bet: €5 or currency equivalent
Winged Wins’days
Every Wednesday, with a minimum deposit of €20, you will receive 55 free spins. Once deposited, you must activate it by email or live chat.
Level | Cashback | Free Spins | Personal Manager | Bday Offer | Withdrawal Limits | VIP Club Exchange |
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1 | 10% | ❌ | ❌ | ❌ | €6000 | ❌ |
2 | 12% | ❌ | ❌ | ❌ | €8000 | ❌ |
3 | 15% | 100 | ✅ | ✅ | €10,000 | 950:1 |
4 | 17% | 125 | ✅ | ✅ | €12,000 | 900:1 |
5 | 20% | 150 | ✅ | ✅ | €15,000 | 850:1 |
You can spend your reward points at the shop for free spin bundles or bonus cash. For every €1,000 spent, you will earn 1 point.
Wagering Requirements
The wagering requirements at Hugo Casino for the welcome bonus and offers are 45x the bonus funds or free spins winnings. As far as I am concerned, it is more than fair to tackle anything under 50x. The bonus funds are only valid for 7 days, and another factor to remember is not to wager more than €5 per bet, as that’s the maximum. There are some excluded games, which you can find in the terms of each offer. Check out our wagering requirements calculator to help you calculate your winnings.
Hugo Casino Overall User Experience
Hugo Casino has a user-friendly layout and an excellent theme. Hugo is an angry bird but still retains cuteness and is the site mascot, popping up as you navigate. The design is incredible; the main categories are running down the left, and once you open one of the casino lobbies, the subcategories are along the top.
Hugo Casino Pros & Cons
As you can see from my list of pros and cons, Hugo Casino has more positives than negatives. You’ll find excellent promotions, a non-invite loyalty club, and excellent payment methods. My two niggles were the lack of debit card withdrawals and that you have to search for jackpot titles manually.
- 🤑 Ongoing promotions
- 👑 Loyalty club
- 💳 Many payment methods, including fiat and crypto
- 😒 No debit cards for withdrawals
- 😭 No jackpot tab
Online Casino Games at Hugo Casino
Casino games have always been my favourite part of my review, where I get to play casino games and see what's on offer. The first thing I check is the software providers. I want to see a few big-name studios on offer, as hundreds of companies deliver casino games. I was pleasantly surprised to find many top names. The names powering the range of around 4,000 incredible games include the likes of NetEnt, Pragmatic Play, Blueprint Gaming, Play’n GO, Hacksaw Gaming, Evolution Gaming, and Push Gaming.
Slots
The slot selection at Hugo Casino is massive, and with such top providers, you can enjoy some classics and new titles making waves. I am a gigantic NetEnt fan, and I used their games for my bonus wagering, like Starburst and Jack and the Beanstalk. Some other top slots include Reactoonz, Razor Shark, and Moon Princess 100. The themes range from countries worldwide to deep sea adventures, money themes, and many more. The main features include free spins, wilds, multipliers, expanding reels, cascading reels, and others.
Progressive Slots
You must search for the name or provider to find jackpot games. There is no dedicated tab, unfortunately. On deeper digging, I found some great jackpot titles, like the Fire Blaze series, Fire Blaze: Sisters Gift, and Buffalo Hold and Win.
Casino Table Games
The table games at Hugo Casino are mixed in with the live dealer games, but there are many choices. Whatever you prefer, be it a dice or cards, this site has some incredible titles. You can play Cash Collect Roulette, Jade Blackjack, and Baccarat. There are also video poker titles like various versions of Jacks or Better.
Live Casino
The live dealer action is powered by the two leading live providers, Evolution Gaming and Pragmatic Play Live. It means there is an excellent mix of all the classics like roulette, blackjack, baccarat, and poker. There are also some superb game show titles, such as Monopoly Live and Crazy Time.
Bingo
There are no online bingo games. Still, there is a good selection of video bingo titles if you fancy card dabbing with titles like Candy Dreams: Bingo and Viking Runecraft Bingo.
Instant Win Games
For some instant entertainment, you can play instant games. There are quite a few scratchcard titles like Scratch Gold and Scratch Match, and for a unique gaming experience, try Spribe titles like Aviator and Hi-Lo, Keno, Dice, and Goal.
Hugo Casino on Mobile
Another area I always test is mobile compatibility. Hugo Mobile Casino does not have an app, but it performs seamlessly on a mobile web browser. I tested it on iOS and Android; everything loaded as it should, and there were no lags. You can claim all the same bonuses and access the same payment methods and range of games. The only difference is in the smaller screen.
Deposit and Withdrawal Methods Available
As part of my review, I used the cashier and opted to deposit with MasterCard Debit. The funds were instantly in my account, but I couldn’t withdraw them with it, so I used Instant Bank Transfer. There are also many cryptocurrencies as payment methods, such as Bitcoin and Ethereum, and e-wallets like Skrill and Neteller.
Withdrawal Methods, Payout Times & Withdrawal Limits
Withdrawal Method | Min. Withdrawal | Max. Withdrawal | Withdrawal Time |
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Bank Transfer | €100 | €500 | 2 - 5 days |
Skrill | €20 | €500 | 0 - 2 days |
MiFinity | €20 | €500 | 0 - 2 days |
Neteller | €20 | €500 | 0 - 2 days |
eZeeWallet | €20 | €500 | 0 - 2 days |
Litecoin | €50 | €500 | 0 - 2 days |
Tether | €50 | €500 | 0 - 2 days |
Cardona | €50 | €500 | 0 - 2 days |
Ethereum | €50 | €500 | 0 - 2 days |
Bitcoin | €50 | €500 | 0 - 2 days |
BitconCash | €50 | €500 | 0 - 2 days |
Tether | €50 | €500 | 0 - 2 days |
Hugo Casino Withdrawal Times
I tried to find more accurate time frames for Hugo Casino withdrawals. Still, their terms state it will vary between players and payment methods. In my experience, I requested a withdrawal via bank transfer, and I had the funds back in my account within three days. I did have to verify my account first. I suggest getting it done when you register so when you come to withdraw, there are no delays.
Deposit Methods, Processing Times & Deposit Limits
Depositing Method | Min. Deposit | Max. Deposit | Depositing Time |
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Mastercard Debit | €20 | €750 | Instant |
Paysafecard | €10 | €1,500 | Instant |
Skrill | €20 | €5,000 | Instant |
Sofort | €15 | €5,000 | Instant |
Pay via Bank | €20 | €10,000 | Instant |
Revolut | €20 | €900 | Instant |
CashLib | €5 | €150 | Instant |
CashtoCode | €10 | €5,000 | Instant |
MiFinity | €20 | €2.500 | Instant |
Neteller | €20 | €5,000 | Instant |
eZeeWallet | €20 | €10,000 | Instant |
Neosurf | €10 | €550 | Instant |
Crypto | €5 | €5,000 | Instant |
Binance Pay | €20 | €10,000 | Instant |
Hugo Casino Customer Service
support@hugocasino.com | |
☎️ Toll-Free Number/ Helpline | Not Available |
💬 Live Chat | Available 24/7 |
⭕ Others | FAQs and Contact Form |
I always test out customer support so I can report back on the efficiency and responsiveness. I opted for the live chat and quickly connected with a helpful agent who was extremely clued up on gambling-related questions. I did ask some tricky questions to ensure that they had broad knowledge. They were great, and everything was answered and resolved promptly.
Trustworthiness of Hugo Casino
Although Hugo Casino is still in its infancy, it has quickly gained an excellent reputation and delivers a first-class service. I was also happy to see it has included responsible gambling tools. Under my dashboard, I could set a break for myself for 1 day, 1 week, or 1 month. There is a tab that looks like it is going live soon, which is a reality check which is great for reminding us of our time spent gambling online.
Hugo Casino History
Hugo Casino was launched in 2023 and is owned and managed by GBL Solutions N.V. As it is still so new, I will watch to see how it progresses, and from what I have seen so far, it is definitely on the right track.
Hugo Casino License
Hugo Casino is registered and established under the laws of Curaçao. It. is licensed and regulated by Antillephone N.V. (licence no. 8048/JAZ2020-074).
Hugo Casino Safety
When we gamble online, we have to part with our data and financial data. It is, therefore, essential that there are watertight security measures to keep us safe. I found SSL encryption technology software that encrypts all our data and ensures it stays private.
How Hugo Casino Compares To Similar Brands
As part of my review, I always include a comparison of two other top Irish casinos. The two casinos are FireVegas and GoldenBet Casino. I have also reviewed and played at both, so I am familiar with their offerings. The first element is the licensing. Hugo and GoldenBet have a Curaçao Gaming licence, while FireVegas operates with the more renowned and reputable licence from the MGA.
Regarding payment options, both Hugo Casino and FireVegas offer crypto gambling, which GoldenBet doesn’t. However, the minimum deposit required is only €5 at Hugo, while the other two are higher, with a minimum of €10 at GoldenBet and €20 at FireVegas.
Casino name | Hugo Casino | FireVegas CasinoFireVegas Casino Review | GoldenBetGoldenBet Review |
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Overall | 4.8/5 | 4.4/5 | 4.6/5 |
Bonus | 225% Up To €600 + 275 Free Spins | 100% Up To €200 + 25 Free Spins | 100% Up To €500 + Big Games Selection |
Top Features |
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Min. Deposit | €20 | €20 | €10 |
Payment Methods | |||
Currencies | Euro | Euro | Euro |
License | |||
Website | Visit | Visit | Visit |
My Opinion On Hugo Casino
I wasn’t sure what to expect from Hugo Casino as it's still so new. However, I have to say I was impressed. As one of the Irishluck team writers, I aim to provide Irish players with accurate information so they can make their own decisions. I can only achieve that by undertaking my review from a player perspective.
I thoroughly read the terms and privacy policies and checked payment methods and time frames by depositing and withdrawing. I claimed the welcome bonus, inspected the number and the quality of the games, and took a spin on a few of my favourite slots, like Piggy Riches and Book of Dead. I also tested customer care, a vital part of an online casino, and had no hiccups. Everything was smooth.
In conclusion, Hugo Casino has hit the ground running and is an excellent Irish casino. It is highly safe and secure, and I give it a massive thumbs up.
Why You Should Trust Irishluck
At Irishluck, part of our commitment is providing well-researched and reliable information. As content specialists, we aim to gain the players' and readers' trust. We do that by following our non-negotiable rating guidelines. It includes checking for site licences, T&Cs, and security measures. Before we publish our review, another team member will confirm my findings, and only then will we publish it.
Hugo Casino FAQs
What is the wagering on the welcome bonus at Hugo Casino?
The wagering on the welcome bonus is 45x the bonus funds. This is leaning towards the higher end of the scale, but it is still a good deal and a fair wagering requirement.
What is the minimum deposit I can make to fund my casino account?
The lowest deposit available is €5 with CashLib. The other standard methods, like e-wallets and crypto, have a minimum requirement of between €10 and €20.
How long will my withdrawals take?
Withdrawals can take from 1-5 days for bank transfers. To ensure no delays, your account must be verified first.
Why must I verify my account?
All legal and regulated casinos must verify their customer details by law. It proves you are who you say you are and prevents underage gambling and money laundering.
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