NeoSpin Casino Review Ireland 2026

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My Experience Opening an Account at NeoSpin Casino

Making an account at Neospin was quite easy. To make sure you have as smooth a process as possible, check out the steps below. 

1. Head on over to the Neospin homepage and hit the green ‘Sign Up’ button.

2. Fill out all your personal information, such as your name, email address and create a strong password.

3. Complete the verification check sent to your email, and then you’ll be all set to start Neospinning. 

So that’s setting up an account. Let’s talk about what you get for signing up.

There’s a lot to like at Neospin, with one of my favourite features being the very first you encounter,  the generous welcome bonus worth up to €7,000. Another feature that I really took to was the daily cashback deal. It’s important to stay in control of your losses, but earning cashback was a nice feature, and it meant I could maximise my budget and keep spinning. Neospin is very generous with the number of deposit methods it offers to its players. I felt very lucky to be able to choose between 19 different options. 

That being said, there were a few aspects about Neospin that I didn’t enjoy. The wagering requirements are a little high at times, something that was aggravated by being attached to both deposit amounts and bonuses, plus a minimum of 3x wagering requirements on deposits. I think Neospin could do with scrapping these and just implementing the industry standard of 30x-40x on bonuses. The site performed poorly on mobile devices, and I think that a dedicated mobile app is needed to improve the experience for the on-the-go gambler.

Due to the size of a game collection like Neospin’s,  it can be difficult to choose which ones to play. In my time as a long term casinoman, I’ve developed a few tricks for this. 

1. Check out the ‘Top Games’ section to see what are Neospin’s most popular games. 

2. Have a read of our slot reviews here at Irishluck to find out what our current favourites are. 

3. Take a look at the ‘Top Winners’ and ‘Last Winners’ table to find which games have paid out the most and which Neospin players are currently taking a spin on.  

4. Filter the games by your favourite cryptocurrency to find games that you can wager crypto on. 

Was Customer Service Effective in Resolving My Issues?

I got in touch with Neospin’s customer service through the live chat, and I was not so pleased. At first, I was introduced to Neo, the site’s bot. Neo has stock questions that you can choose and read, and these cover a range of topics.

Then, I got in touch with a live agent, with some resistance from Neo, and was introduced to Yuri. Yuri was polite, but gave me very vague answers. I thought this was a feature that could be improved upon. 

You can find a full transcript of my interaction with the customer service team below.

• Neo: Welcome to our casino ! 🎉 Get ready for an exciting gaming experience! I'm Neo, your virtual companion here to assist you every step of the way. Let's make your time here unforgettable! Please, choose category you are interested in.

• Myself: General questions

• Neo: All questions that you may be interested in! Please, choose category you are interested in:

• Myself: Contact Manager

• Neo: NeoSpin Casino is equipped with an experienced support team ready to assist you with any request. However, before we proceed, why not give NeoBot a chance? I'm here to help while our support manager stands ready when needed.

• What assistance can I provide for you today?

• Myself: Contact Manager

• Neo: You have been transferred to: Yuri.

• Yuri: Hello ! My name is Yuri and I am here to provide you with the support you need . How can I help you?

• Myself: Hi Yuri, I was wondering how many games your site offers?

• Yuri: Our website has a large and wide selection of games for every taste, they are divided into types in a special menu, we also have a demo mode of games and you can try and find something you like.

• Myself: Hi Yuri, do you have a specific amount of games?

• Yuri: We have a very large selection and a wide range of games divided into types and types, I can advise you to visit the games section on our website and try out what you like for yourself.😇
  

NeoSpin Casino's Commitment to Responsible Gambling

Neospin is dedicated to protecting players who visit the site through many responsible gambling tools. You can find all about these in the ‘Responsible Gambling’ page and they are listed in the table below. 

Did I Have Any Problems Playing at Neospin?

As I mentioned earlier, I had a bit of a difficult experience with Neospin on mobile. The site was much slower than on desktop and crashed on me occasionally. This wasn’t an issue at all on desktop, so I think the site could be improved for mobile users.

I ran into some more difficulty with the live chat, as I think the live agent was intentionally not giving me a clear answer to my question. Thankfully, a lot of Neospin’s reviews mention positive experience with the customer service team, so my experience might be a complete one-off. 

Why Did I Give Neospin a Rating of 4.3?

When we grade a casino, we use a system called TOPScore. This system factors in a mix of factors, such as a casino’s trustworthiness, the game selection, promotion quality, withdrawal speed, customer service and our overall feeling about the casino. By following  TOPScore, I gave Neospin a 4.3. 

Do I Recommend Playing at Neospin?

I would absolutely recommend playing at Neospin, as we wouldn’t be here if I didn’t! While I did have some issues with the high wagering requirements and the site’s performance on mobile, Neospin had plenty of qualities that made me look past the few flaws. This site stuck with me for how much it was willing to offer players. This was shown the most to me via the welcome offer, the daily cashback deal and the number of deposit methods.