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Lucy's Casino Review 2024

Verified
  • Overall

    Star Icon4.5/5
  • Support

    Star Icon4.5/5
  • Games

    Star Icon5/5
  • Bonus

    Star Icon4.5/5
This unbiased rating score is given by our casino & gambling experts according to ourRating Guidelines to provide honest reviews
Accepted CurrenciesEuro
Payment MethodsBank Transfer, Bitcoin, Bitcoin cash, Ethereum
3 more
Release Date2022
LicenseAntillephone Licence Validation Curacao
No. of Games3500
Software1x2gaming, Betsoft, Evoplay, Microgaming
see more

How IrishLuck Evaluates & Rates Lucy's Casino

Our team of iGaming experts are committed to reviewing the latest, best, and safest online casinos in Ireland. The team tests all aspects of these casinos such as playing the games, making payments, contacting customer support, and more. This allows Irish players to find trustworthy gambling sites that comply with the utmost security practices and responsible gambling measures. Our expert reviewer, Cameron Murphy, will share his thoughts on Lucy's Casino. Keep on reading to learn more!

Lucy's Casino offers players an appealing online gambling experience with plenty of games, ranging from slots to a live casino. I was impressed by the generous welcome bonus that starts your casino journey off in the right way. In this Lucy's Casino review, I will examine what this online casino platform offers in terms of bonuses, games, customer support, and user experience to help you decide whether it is a good option for Irish players. 

Lucy’s Casino Overview | iGaming Expert's Findings

🎁 Welcome Bonus140% Up To €1,000
🤑 Bonus Code
N/A
🎲 Games
Slots/Table Games/Live Games/Bingo/Scratch Cards/Keno
✍ Registration Process
2 minutes
🔥 Special Features
Amazing promotions for casino & live casino
💳 Payment MethodsBank Transfer, e-Wallets, Crypto
🖼️ Concept
Cool, whimsical casino
🧾 Licence
Curacao

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Lucy’s Casino Login - How To Complete the Registration Process  

You must register for an account to start playing real money games at Lucy’s Casino. I created an account in only two minutes. When creating an account, I only had to enter a few personal details. I was reassured to learn that they are protected using SSL encryption. 

  1. Click the purple “Register” button on the Lucy’s Casino site.
  2. Enter your email, chosen password, and currency. The password must have at least one lowercase letter.
  3. Enter your name, address, contact number, and date of birth.
  4. Choose your welcome bonus and verify your account via email.

How To Verify Your Lucy's Casino Account?

  1. Follow the above steps
  2. Upload any documents that are required
  3. Wait for the operator to verify the documents

KYC Documents

  1. ID, passport, driver's licence (front and back)
  2. A birth certificate is accepted in the absence of the above
  3. Utility bill or bank statement
  4. Proof of payment

Submit these documents from the Documents Tab, which is located within the 'My account section' 

Lucy's Casino Registration Process Overview

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Lucy’s Casino Bonuses ⭐4.5/5

Whether you prefer the thrills of a casino or playing with professional dealers, Lucy’s Casino offers multiple bonuses. There is a mix of casino and live casino bonuses and promotions, including welcome bonuses and regular promotions. I especially enjoyed the wide variety of options that are available for Irish players.

Lucy’s Casino Welcome Bonuses

New players at Lucy’s Casino can take advantage of either the casino deposit match bonus or the live casino deposit match bonus, depending on what you prefer to play. I liked that I got to choose the welcome bonus that better suits my playing style.

1st Bonus 

The casino welcome bonus offers a 140% deposit match up to  €1,000 when placing a minimum deposit of €25. The welcome bonus lets you play slots from Evoplay, Booongo, Spinomenal, Betsoft, and Saucify providers. The bonus money has wagering requirements of 40x. Slot games count 100% towards the wagering requirements, whereas virtual games and lucky games contribute 50% and table games only contribute 20%. This welcome bonus cannot be used in the live casino.

Live Casino Bonus

The second welcome bonus on offer is for the live casino. The bonus offers a 100% match up to €500 with a minimum deposit of €25. The wagering requirement for the bonus is 35x and can only be used on the live casino.

How To Claim Lucy's Casino Welcome Bonus:

All I had to do to claim the bonuses was to create my own account! Simply scroll up to the Log in section where I gave a step-by-step guide on how to create your own casino account.

How to claim casino bonus online casinos ireland how to claim bonus

Frisky Casino Reload 

Claim 60% up to €500 when you make a minimum deposit of at least €25 from Monday to Thursday. 

Crypto Bonus 

Make a deposit using crypto and contact the support team to claim your crypto bonus of 120% up to €1,000. 

Casino and Live Casino Cashback 

Claim 5% cashback daily for up to €2,000 on either casino or live casino. 

Joyful Live Casino Reload 

Claim the joyful live casino reload promotion with a deposit of at least €25 to get a 40% deposit match for up to €500 from Monday to Thursday.

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Wagering Requirements

The wagering requirements at Lucy’s Casino are pretty fair and sit in the average range for online casinos. I found that on both welcome bonuses, you have 30 days from when the bonus is activated to meet the wagering requirements, which I found doable. Check out our handy dandy wagering requirements calculator to help you calculate your winnings! 

Wagering Requirement CalculatorQuestion Icon
Calculate

Lucy's Casino Pros & Cons

Lucy's Casino offers a selection of games powered by multiple software providers. These games use RNG software to ensure that the results are fair. Their bonuses and promotions are generous, but I didn't find a VIP programme for regular players. While contacting the casino via live chat is the easiest option, it is not available 24/7. Multiple deposit options are available, but the withdrawal options are limited, with a high minimum withdrawal. 

  • 🎮 Variety of games
  • 🤵 Live casino
  • 👩🏻‍💻 Multiple software providers
  • 💳 Various payment options
  • 😍 Regular bonuses & promotions
  • 🎧 Live chat not 24/7
  • 🥺 No loyalty program

Online Casino Games at Lucy’s Casino⭐5/5 

Lucy’s Casino is partnered with top software providers known for their quality online casino games. Some notable software providers at Lucy’s Casino are Microgaming, Netent, Pragmatic Play and Play’n GO.  You will also find a section at Lucy’s Casino that offers insight into the fairness of games. All games offered by the online platform use RNG software to determine a random outcome of games. 

Lucy Casino's Best Slots

Slot games can provide hours of entertainment, and with so many to choose from, you will be spoiled for choice in terms of theme and gameplay. The slots category can be filtered by the provider or you can search directly for a game. I found this frustrating if I was looking for a particular type of game like Megaways, so it would be nice to see further categories added to narrow the slot selection. 

All slot games can be played in demo mode if you have an account. You can play the game for free before playing for real money. If you find you like the game, you can easily make the switch to real money play. 

Some of the best titles at Lucy's Casino include:

Game
Provider
RTP
Play'n GO
96.25%
Play'n GO
94.51%
Pragmatic Play
96.51%
Pragmatic Play
96.48%

Progressive Slots 

Unfortunately, I couldn’t find any progressive jackpot games at Lucy’s Casino, but there are fixed jackpot games to play. These include Wolf Gold and Jackpot 60,000. 

Lucy's Casino Table Games 

I found the table games section at Lucy’s Casino pretty impressive. They have a good selection of virtual table games, including roulette, blackjack, baccarat, and video poker. However, seeing these games in separate categories would have been nice. 

Lucy’s Casino Live Casino 

Enjoy all the action of a land-based casino at Lucy’s live casino that you can play from your desktop or mobile. I was impressed by the live casino at Lucy’s Casino, and there are plenty of tables to choose from. In the live casino, you participate in roulette, keno, sic bo, baccarat, blackjack, bingo, and poker. 

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Lucy’s Casino Bingo 

Lucy’s Casino offers virtual and live casino online bingo, which is fantastic. The virtual bingo games include games like Candy Bingo, Burning Pearl Bingo, and Bingo Power. The live casino bingo game is classic 90 Ball Bingo. 

Instant Win Games 

Scratch cards offer instant gaming, whether at home or on the go. Lucy’s Casino offers a good mix of scratch card games like Avalon Scratch, Demon Train Scratch, and Play with Cleo Scratch. These games have unique and fun themes to add to the excitement of scratching.

Lucy's Casino Mobile Preview

Lucy’s Casino is completely mobile-compatible. Whilst they do not offer a dedicated app, players will have no problems accessing the casino from their mobile devices. Whether on a tablet or smartphone powered by Android, iOS, or Windows, I was able to play directly from my mobile browser at Lucy’s Casino. Lucy's mobile casino offers the same excellent casino experience on a smaller screen. The games have been optimised perfectly, and you won't lose functionality or ease of use while playing on your mobile device. 

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Lucy's Casino Mobile Application

As of right now, Lucy's Casino doesn't have its own mobile app. I am hoping this is something that could be introduced in the near future!

Lucy's Casino Payment Methods ⭐4.5/5

Lucy's Casino offers safe and secure deposits and withdrawals. They offer multiple payment methods, but the withdrawal methods are limited. Some banking options include Skrill, Paysafecard, MiFinity, Bitcoin, Ethereum, and bank transfers. I made a deposit using Skrill, and my funds were instantly in my casino account without any fuss. 

Withdrawal Methods, Payout Times & Withdrawal Limits 

Withdrawal MethodMin. WithdrawalMax. WithdrawalWithdrawal Time

Bank Transfer

€100

€500

Up to 5 business days

Bitcoin

€100

€500

Up to 24 hours

Bitcoin Cash

€100

€500

Up to 24 hours

Ethereum

€100

€500

Up to 24 hours

Litecoin

€100

€500

Up to 24 hours

MiFinity

€100

€500

Up to 24 hours

Skrill

€100

€500

Up to 24 hours

Lucy’s Casino Withdrawal Times 

The withdrawal times at Lucy’s Casino are standard. Once a withdrawal is processed, you can expect your funds quickly. The fastest withdrawal options are e-wallets and cryptocurrencies which take up to 24 hours, whereas a bank transfer will take up to 5 business days. Bear in mind that you must complete the KYC process before your first withdrawal, which will slow down the process.

Lucy's Casino Withdrawal Process

  1. Log into your account
  2. Go to your casino lobby
  3. Select your preferred payment method
  4. Enter the amount you want to withdraw
  5. Confirm that amount 

payment methods

Deposit Methods, Processing Times & Deposit Limits 

Depositing MethodMin. DepositMax. DepositDepositing Time

Bank transfer

€25

€2,000

Instant

Skrill

€25

€2,000

Instant

Paysafecard

€25

€2,000

Instant

MiFinity

€25

€2,000

Instant

Bitcoin

€10

Instant

Ethereum

€10

Instant

Litecoin

€10

Instant

Lucy's Casino Deposit Process

  1. Log into your account 
  2. Choose a deposit method
  3. Enter any required information
  4. Insert the amount you'd like to deposit
  5. Enter Lucy's Casino promo code WELCOME
  6. Confirm

Reasons for payout problems:

To avoid any disruptions when it comes to payments, I recommend you always:

1. Meet the casino's ID request.
2. Make sure you enter the correct banking information.
3. Confirm that you are the legal owner of the bank account.
4. Complete the KYC process.

Lucy's Casino Customer Service ⭐4.5/5

The customer support at Lucy's Casino is decent. You can email them 24/7, and customer support is currently offered in English, German, Spanish, Norwegian, and Finnish. I found the quickest way to get in touch with them is by using the live chat option, but it isn't available 24/7. The FAQ section offers thorough answers, but the answers are related more to your account. 

Where to contact Lucy's Casino Customer Service

📧 E-mail

support@lucyscasino.com

☎️ Toll-Free Number/ Helpline

Not Available

💬 Live Chat

Available 09.00 - 01.00 CET

⭕ Others

FAQs

Trustworthiness of Lucy’s Casino

Lucy’s Casino has been around since 2022. It offers transparent information regarding fairness, RNG testing, disputes, and they are also committed to responsible gambling. Under this section, you will find helpful information, the casino's measures to ensure you gamble responsibly, and links to external help sources. At Lucy's Casino, you can opt for Time-Out. This allows you to take a short break from the casino or choose a more extended period with self-exclusion.

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Lucy's Casino History

Lucy’s Casino is still relatively new and only launched in 2022. The casino is owned and operated by Famagousta B.V.

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Lucy’s Casino License

Lucy’s Casino is licensed and regulated by the Government of Curacao under License No. 8048/JAZ issued to Antillephone NV. 

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Lucy’s Casino Safety

Safety is a priority at Lucy’s Casino. They provide a safe and secure gambling experience to players. All personal and financial information is protected using SSL encryption software.

How Lucy’s Casino Compares To Similar Brands

Freshbet Casino offers Irish players more withdrawal options than Lucy's Casino. Unless you are using crypto, Lucy's Casino's primary withdrawal method is bank transfer. Whereas at Freshbet Casino, I found e-wallet services that I could use. The withdrawal limit is also relatively low at Lucy's Casino compared to a casino like Happy Spins. I have played at all of these online casinos, and even though Lucy's Casino is lacking in some areas, it offers a generous welcome bonus to casino players, a separate bonus for live casinos, and plenty of games and regular promotions.

Casino nameLucys Casino
Lucys Casino
FreshBet Casino
FreshBet CasinoFreshBet Casino Review
HappySpins
Rated
4.5/5
4.5/5
4.5/5
Bonus140% Up To €1,000 + Casino Reload100% Up To €1500 + Weekly Cashback200% Up To €200 + Cashback Offers
Top Features
  • Whimsical Design
  • Reload Bonuses
  • Live Casino Cashback
  • 24/7 Support
  • Crypto Casino
  • Great Welcome Offer
  • Live Casino
  • 10% Weekly Cashback
  • Tournaments
Min. Deposit

25

0

20

Payment Methods
Bank TransferBitcoinBitcoin cash
Visa DebitMastercard DebitBitcoin
Visa DebitMastercard DebitBank Transfer
CurrenciesEuroEuroEuro
LicenseAntillephone Licence Validation CuracaoCuraçao (CGCB)Gaming Curacao (GC)
WebsiteVisitVisitVisit

My Opinion On Lucy’s Casino

As an online casino reviewer, I only want to provide fair and honest information about the casinos we review. That said, I think Lucy's Casino is a good option for players overall. The number of games is impressive, and the live casino is enormous. The live casino offers plenty of games, including a live bingo game, which is rare. However, the categories for games could be improved so it is easier to find what you are looking for. I also enjoyed that, as a new player, I could choose my welcome bonus depending on if I wanted to play at the casino or the live casino with regular promotions to claim for both. The casino games are proven fair with RNG software, and the casino takes your safety seriously, providing a safe and secure gambling environment. 

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Why You Should Trust IrishLuck

At IrishLuck, we take our job seriously. We have our own set of rating guidelines that we follow when rating an online casino platform. We want to give you all the information possible so you can make an informed decision about the online casinos on our site. 

Lucy's Casino FAQs

Is Lucy’s Casino safe? 

Yes, it is. Lucy’s Casino is a fully licensed and regulated online casino that adheres to the operating laws. 

What welcome bonus can I claim? 

If you prefer casino games, you can claim a 140% match deposit bonus up to €1,000, and if you prefer to play at a live casino, you can claim a 100% match up to €500. 

What games can I play at Lucy’s Casino? 

There is a fantastic range of games at Lucy’s Casino, including slots, bingo, keno, table games, live games and more.

Casino Veteran
Cameron murphy

Cameron Murphy

Online Casino Expert

An online casino expert of 12 years, Cameron Murphy knows the ins and outs of Irish online casinos. Cameron specialises in online casino reviews, gambling regulations, and providing quality content on online casino games.

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Lucys Casino
Lucys Casino
4.5/5

Welcome Bonus

140% Up To €1,000 + Casino Reload
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