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PlayGrand Casino Review 2024

Verified
  • Rated

    Star Icon4.7/5
  • Bonus

    Star Icon4.8/5
  • Payment

    -
  • Support

    Star Icon4.7/5
  • Usability

    Star Icon4.6/5
  • Games

    Star Icon4.7/5
This unbiased rating score is given by our casino & gambling experts according to ourRating Guidelines to provide honest reviews

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Licensed by:

MGA ,

UKGC

This page is reviewed by
Dermot Heathcote
Dermot HeathcoteOnline Casino Specialist
Fact checked by
Rebecca Mackay
Rebecca MackayHead of Content
According to our Editorial Guide

PlayGrand Casino Information

Websitehttps://www.playgrandcasino.com/
Emailsupport@playgrand.com
Accepted CurrenciesEuro
Payment MethodsVisa Debit, Mastercard Debit, Maestro, Paysafecard
2 more
Release Date2013
LicenseUnited Kingdom (UKGC), Malta (MGA)
No. of Games1000+
SoftwareBig Time Gaming, Microgaming, NetEnt, Play n GO
see more

How IrishLuck Evaluates & Rates Playgrand Casino

Our team of iGaming experts are committed to reviewing the latest, best, and safest Irish online casinos. The team tests all aspects of these casinos such as playing the games, making payments, contacting customer support, and more. This allows Irish players to find trustworthy gambling sites that comply with the utmost security practices and responsible gambling measures. Our expert reviewer, Dermot Heathcote, will share his thoughts on Lucy's Casino. Keep on reading to learn more!

Founded in 2015 and presenting a sleek and modern platform is the top-ranked PlayGrand Casino. I found it to be a perfect choice for players from Ireland, with over 1,300 casino games from top providers and a reliable online gambling experience. My PlayGrand Casino review explores the ins and outs of this popular site which attracts both Irish players and others from across the globe. I will look into the quality games portfolio, how simple it is to sign up, the available payment methods, what the security measures are like, what bonuses you can nab, and how responsive its customer support is.

Playgrand Casino Overview | iGaming Expert's Findings

🎁 Welcome Bonus€1,000 + 100 Free Spins on Reactoonz, Book of Dead & Legacy of Egypt
🤑 Bonus Code
N/A
🎲 Games
Slots/Table Games/Live Games/Bingo/Scratch Cards/Keno
✍ Registration Process
2 minutes
🔥 Special Features
Extensive Games Portfolio
💳 Payment MethodsBank Transfer, e-Wallets, Crypto
🖼️ Concept
User friendly and sleek
🧾 Licence
UKGC & MGA

Playgrand Casino Login - How To Complete the Registration Process

When I signed up for PlayGrand Casino it was a simple process which took just a couple of minutes, around two minutes, to complete. Follow the steps below:

  1. Click on the bright pink “Sign Up” button.

  2. Enter your username, email address, and unique password.

  3. Tick to confirm your age, to accept the terms, and to receive bonus offers via email.

  4. Enter your personal information such as name, address, date of birth, and mobile number.

  5. That’s it you’ve registered for a PlayGrand Casino account!

How To Verify Your Playgrand Casino Account?

  1. Follow the above steps

  2. Upload any documents that are required

  3. Wait for the operator to verify the documents

KYC Documents

  1. ID, passport, driver's licence (front and back)

  2. A birth certificate is accepted in the absence of the above

  3. Utility bill or bank statement

  4. Proof of payment

As a side note, I was also required to submit evidence of my age and identity for verification checks. This is standard procedure for licensed casinos and is done securely through an encrypted platform which protects all sensitive data.

Playgrand Casino Registration Process Overview

playgrand casino sign up information

Playgrand Casino Bonuses ⭐4.5/5

I was surprised to find a rather empty Promotions page for PlayGrand Casino, however, there is the promise of bonus offers via email and I can only presume that these are sent on an ad hoc basis. However, I did find a great welcome online casino bonus to kickstart my new casino adventure. 

PlayGrand Casino Welcome Bonuses

At registration, I opted in to collect the welcome bonus and was greeted with a 100% deposit bonus of up to €100 + 30 free spins on Reactoonz. All I needed to do was deposit a minimum of €10 and wager the bonus funds and any free spins winnings 35x. The bonus funds need to be used in 30 days and the free spins are valid for 10 days. Wagering contributions vary, but for slots, it's generally 100% with a list of exceptions at 20%, table games contribute 10%, Video Poker 5%, scratch cards, and keno 100%, while other games and jackpots contribute 0%.

playgrand casino welcome bonus free spins reactoonz book of dead legacy of egypt spins casino welcome bonus ireland online casinos

Loyalty Program

Under the Promotions tab, I did find a loyalty program which I was very happy to see! In the below table, I illustrated the different levels and the perks that each level comes with.

👇 Perks 🤍 Silver 🧈 Gold ✨ Platinum💎 Diamond
24/7 Priority Support✔️✔️✔️✔️
Account Manager✔️✔️✔️✔️
New Game Test Drive✔️✔️✔️✔️
Weekly Personalised Offers✔️✔️✔️✔️
Birthday Gifts✔️✔️✔️✔️
Exclusive Gifts✔️✔️✔️

Wagering Requirements

Wagering requirements at PlayGrand Casino can vary, however, as I’ve stated above, for the welcome bonus the requirement is 35x the bonus amount which is a decent average. I would always advise checking the bonus terms prior to claiming so that you are clear on what the requirements are, and indeed, whether or not the bonus is fair and achievable. Check out our handy dandy wagering requirements calculator to help you calculate your winnings! 

Wagering Requirement CalculatorQuestion Icon
Calculate

Playgrand Casino Pros & Cons

I feel that the standout feature of this popular casino is the quality games portfolio powered by top providers. Another plus point for players from Ireland is the fact that it offers 24/7 support for its customers. On the downside, I missed seeing promotions on the relevant page. 

  • 🎧 24/7 customer support
  • 👩🏻‍💻 Top software providers
  • 🤳 Mobile app available
  • 🥺 Lack of promotions

Online Casino Games at PlayGrand Casino⭐4.5/5

I was pleased to see the variety of online casino games available at PlayGrand Casino. You will find video slots, table games, jackpot slots, video poker games, instant win games, and live dealer tables. Reassuringly, all of the games are subject to third-party testing which monitors the RTP and RNG stats to ensure fair gaming compliance.

As I mentioned earlier, the PlayGrand games platform is powered by top software providers, in fact, we’re looking at over one hundred suppliers! These include many of the top names in the business such as Pragmatic Play, Evolution Gaming, NetEnt, Elk Studios, Big Time Gaming, Thunderkick, Microgaming, and Leander Games.

PlayGrand Casino's Best Slots

With such a splendid selection of slots, you’d be hard-pressed not to find one of your favourite titles. I’m happy to report that there are multiple genres and an abundance of feature-rich slots to satisfy even the fussiest of players. Hot picks include:

GameProviderRTP
Dead or AliveNetEnt96.8%
Big Bass BonanzaBig Bass Bonanza96.7%
Chilli HeatPragmatic Play96.5%
Book of DeadPlay'n GO96.25%
5 Lions MegawaysPragmatic Play96.5%
Legacy of EgyptPlay'n GO96%

Progressive Slots

I was also pleasantly surprised to find over 70 jackpot slots available at PlayGrand Casino. Trending titles include Immortal Romance Mega Moolah, Wheel of Wishes, Templar Tumble 2 DreamDrop, Cop The Lot, and Hypernova Megaways.

Casino Table Games

There’s a decent collection of table games which include the classics like roulette, blackjack, and baccarat plus there’s a bunch of exciting variants, providing a special twist on the traditional. Popular titles include Craps, Double Ball Roulette, 3 Card Hold’em, Blackjack Perfect Pairs, and Casino War. In this section, I also found a couple of video poker games including Aces & Eights and All Aces Poker. 

mobile casino

PlayGrand Live Casino

On visiting the live casino lobby, I noticed that there were fewer choices than in other categories. However, I was still able to find all of the classics like blackjack, roulette, and baccarat plus a variety of modern variants and game show experiences. Popular titles include Craps, Mega Sic Bo, Speed Baccarat, Lightning Dice, Dream Catcher, Cash or Crash, Football Studio, and Monopoly Live.

Instant Win Games

Under the ‘other games’ section, I found some great instant win games including Frogs Scratch, Mines, Aviator, Boxes, The Incredible Balloon Machine, Stargate Scratch, and Cash Squares. Under this tab, you can also find a couple of video bingo titles, keno, and Slingo games.

PlayGrand Casino Mobile Preview

I can confirm that PlayGrand Casino provides a fully optimised mobile platform which can be launched from your smartphone or tablet web browser. The site will adapt to any screen size with no compromise on sound, graphics, or gameplay. It’s compatible with most operating systems including iOS and Android

                                   playgrand casino mobile view playgrand casino all games

PlayGrand Casino Mobile App Review

Even though you can launch from your web browser for instant play, I also like to download a dedicated mobile app where possible. I immediately noticed the cerise pink “Install PlayGrand App” button at the bottom of the homepage and did just that! The app runs smoothly on both Android and iOS devices.

iOS PlayGrand Casino Mobile App Download Process

To download the app on your iPhone, simply go to the App Store, and search for the name. If you can't find it, there's a button on the website.

Download the PlayGrand Casino App for Android.

The same process applies. Visit the Google Store, search for the app and it should be downloaded on your phone within minutes.

PlayGrand Casino Payment Methods ⭐4.5/5

Players from Ireland have access to several trusted payment methods at PlayGrand Casino. I chose to deposit using my Visa debit card and experienced a seamless transaction, but you can also use credit cards such as Maestro, pre-payment vouchers like Paysafecard or e-wallets such as PayPal.

Withdrawal Methods, Payout Times & Withdrawal Limits

Withdrawal MethodMin. WithdrawalMax. WithdrawalWithdrawal Time
Visa€10-Not Stated
Mastercard€10-Not Stated
Maestro€10-Not Stated
Paysafecard€10-Not Stated
Skrill€10-Not Stated
PayPal€10-Not Stated

PlayGrand Casino Withdrawal Times

PlayGrand Casino doesn’t state its approximate processing times for withdrawals, but it’s typically up to 2 days. However, once approved your winnings may still take a few days to clear depending on the method you use and your individual banking provider. 

Debit and credit card payments can take up to 5 days whereas e-wallet withdrawals are usually much quicker and often within 0-24 hours.

PlayGrand's Casino Withdrawal Process

  1. Log into your account

  2. Go to your casino lobby

  3. Select your preferred payment method

  4. Enter the amount you want to withdraw

  5. Confirm that amount 

payment methods online casinos ireland

Deposit Methods, Processing Times & Deposit Limits

Depositing MethodMin. DepositMax. DepositDepositing Time
Visa€10-Instant
Mastercard€10-Instant
Maestro€10-Instant
Paysafecard€10-Instant
Skrill€10-Instant
PayPal€10-Instant

PlayGrand's Casino Deposit Process

  1. Log into your account 

  2. Choose a deposit method

  3. Enter any required information

  4. Insert the amount you'd like to deposit

  5. Confirm

Reasons for payout problems:To avoid any disruptions when it comes to payments, I recommend you always:1. Meet the casino's ID request.
2. Make sure you enter the correct banking information.
3. Confirm that you are the legal owner of the bank account.
4. Complete the KYC process.

PlayGrand Casino Customer Service ⭐4.5/5

I contacted the PlayGrand Casino customer support team via live chat and spoke with a friendly and helpful team member. I am surprised, however, that there are no FAQs for customers to browse and the only other contact is email. 

Where to contact PlayGrand Casino Customer Service

📧 E-mail

support@playgrand.com

☎️ Toll-Free Number/ Helpline

Not Available

💬 Live Chat

Available 24/7

⭕ Others

Not Available

Trustworthiness of PlayGrand

I can confirm that PlayGrand Casino is a safe and reliable platform for players from Ireland. It takes the safety of its players seriously and provides responsible gambling tools for members to take control of their gambling activities. You are able to set deposit limits, and time reminders, browse your account history, take a time out, or enforce self-exclusion.

Icon of two green cherries with a leaf on a yellow background

PlayGrand Casino History

Established in 2015, PlayGrand Casino is owned and operated by White Hat Gaming Limited, a company registered under Maltese law with its address as 85 St John Street, Valletta, VLT1165, Malta under registration number C73232.

Icon of a green checkmark inside a gear on a yellow background.

PlayGrand Casino Licence

I can confirm that PlayGrand Casino is licensed and regulated by the UK Gambling Commission (UKGC) for UK residents under account number 52894 and Malta Gaming Authority (MGA) under MGA/B2C/370/2017 for the rest of the world.  

Icon of a white padlock with a green keyhole on a yellow background

PlayGrand Casino Safety

In addition to being licensed, PlayGrand Casino ensures that its players have access to trusted payment methods and that all transactions are completed using top notch encryption technology to protect all sensitive data.

How PlayGrand Casino Compares To Similar Brands

Next, I have compared PlayGrand Casino with two similar brands that we have already recommended for Irish players, namely Joo Casino and Yugibet Casino. 

Although Joo Casino is a crypto-friendly site, it has much higher wagering requirements than PlayGrand Casino and doesn’t offer a mobile app. Yugibet may have a decent collection of promos to offer but it has extremely restrictive withdrawal limits. PlayGrand Casino offers a much lower minimum deposit and no limits on its withdrawals.

Casino namePlayGrand Casino
PlayGrand Casino
Joo CasinoYugibet
Rated
4.7/5
4.8/5
4.5/5
BonusUp To €1,000 + 100 Free Spins on Reactoonz, Book of Dead, Legacy of Egypt€6000 + 200 Free Spins100% Up To €200 + MGA Licenced
Top Features
  • Simple Registration
  • UKGC Licenced
  • Exclusive Gifts
  • Beginner-Friendly
  • No Deposit Bonuses
  • Instant Win Games
  • Free Spins
  • Fast Support
  • Live Casino
Min. Deposit

10

20

10

Payment Methods
Visa DebitMastercard DebitMaestro
Visa DebitMastercard DebitMaestro
Visa DebitMastercard DebitNeteller
CurrenciesEuroEuro, Australia Dollar, Bitcoin, Bitcoin Cash, Brazil Real, Canada Dollar, Dogecoin, Ethereum, Japan Yen, Litecoin, New Zealand Dollar, Norway Krone, Poland Zloty, Russia Ruble, Tether, United States DollarEuro
LicenseUnited Kingdom (UKGC)Malta (MGA)Antillephone Licence Validation CuracaoMalta (MGA)
WebsiteVisitVisitVisit

My Opinion On PlayGrand Casino

The IrishLuck team aims to provide honest feedback and objective information for our players from Ireland to help them make the right choice when choosing an online casino. I have been reviewing casino sites for many years and have an eye for detail and a nose for sniffing out the good from the bad. 

I am pleased to report that registration with PlayGrand Casino went smoothly and I was able to deposit and withdraw via my preferred payment method with no hiccups. There were several of my favourite online casino games to choose from and I was impressed with the number of industry-leading software suppliers onboarded at PlayGrand.

Yes, there does appear to be a lack of advertised promotions, but upon registration, you tick to accept bonuses and promos to be forwarded by email and so this suggests that once a fully-fledged member, you should begin to receive personalised offers. Customer support is on hand 24/7 and for those of you on the move, a mobile app is available to download. PlayGrand Casino is a reputable site which two stringent regulator licenses. It invites both Irish players and those from around the world to play on a safe and reliable platform. I have no qualms in recommending this popular casino with its extensive games portfolio, trusted payment options, secure transactions and generous welcome bonus.

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Why You Should Trust IrishLuck 

As a writer at IrishLuck, I do extensive research to provide a detailed casino review for players from Ireland. All reviews must positively tick every box on the strict criteria that are set before they are considered for recommendation. Rating guidelines help to provide consistency for our readers and only those who receive 3.5 or above make it onto the list.  

These guidelines include checking the casino’s licence, bonuses, games, security measures, responsible gambling tools, software provision, banking options, and customer support service. There’s no denying IrishLuck’s reliability, trustworthiness, and transparency when it comes to providing players from Ireland with an unbiased and objective review.

PlayGrand Casino FAQs

Is PlayGrand Casino a safe site to register with?

Yes. PlayGrand Casino is licensed and regulated by the UKGC and MGA.

Can I access PlayGrand Casino from my mobile?

Yes. Either launch the site from your web browser or download its dedicated mobile app.

What payment methods are available at PlayGrand Casino?

You can deposit or withdraw using debit or credit cards, e-wallets or pre-paid vouchers.

Casino Expert

Online casino expert of 9 years. Dermot provides quality and in-depth online casino reviews for Irish casino enthusiasts and the latest iGaming industry news. One of his best works, our ...continue reading

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PlayGrand Casino
PlayGrand Casino
4.7/5

Welcome Bonus

Up To €1,000 + 100 Free Spins on Reactoonz, Book of Dead, Legacy of Egypt
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