Imperial Wins Casino Ireland Review 2025

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My Experience Opening an Account at Imperial Wins

Making an account with Imperial Wins couldn’t be easier, I set mine up in just a few minutes. To ensure you have a similarly easy experience, follow the steps below. 

1. Access Imperial Wins’ homepage and whack the ‘Register’ button to start making an account. 

2. Create a username and a strong password, do so and enter your email and preferred currency. 

3.  Provide some more personal information. Imperial Wins will need your name, date of birth, gender, language, mobile number and address. 

4. Hit ‘Next’ and complete any KYC checks the site sends you. This whole process should take no more than 48 hours, then you’ll be all good to go gamblin’. 

My favourite thing about Imperial Wins is that they have a VIP programme and loyalty scheme for their players to enjoy. Each of these has fantastic prizes and rewards, and I would have been happy with one of them, let alone two.

Attaching 3x wagering requirements to all withdrawals is a drawback, however, meaning all your winnings will need to be wagered three times before you can withdraw them. But I found that their generosity in other areas made up for this. Imperial Wins offers a great selection of bonus offers, with many of them having unlimited uses. This allows players to have a reason to keep playing at Imperial Wins, as they never stop rewarding you. 

I found Imperial Win’s characterful live chatbot, Lexicus, to be helpful and thematic. A real double whammy. However, I would have liked to have been able to talk to a human at times, as there were some things even out of Lexicus’ vast reach. 

That being said, Imperial Wins includes all types of payment methods for their bettors to choose from. This means that no matter what type of payment option you’re after, you’ll be able to find something at Imperial Wins that suits you. 

How To Find and Play The Best Slots?

With a game selection on the scale of Imperial Wins’ emperor-sized catalog, it can be difficult to find the right slots for you. Have no fear, as I’ve got some tips to help.

1. Have a look at Imperial Wins’ ‘Trending’ collection and see which slots of theirs they think are the best. 

2. Frequent our slot reviews to find our favourites and why we took to them.

3. Or just go rogue in the slot collection and choose something that catches your eye.  

Was Customer Service Effective in Resolving My Issues?

I got in touch with Imperial Wins through their live chat, and beseeched their AI chatbot Lexicus. There is no way to get past Lexicus and access a real human, but he is very helpful. 

He answered my questions within three minutes and gave very detailed answers. To find him yourself, simply click on the chat button in the bottom right corner. You can find the entire transcript of my interaction with Lexicus below. 

Lexicus: 👑 Welcome back, noble player! Spotted you exploring the VIP kingdom... 👀✨ Ready to rise through the ranks and unlock royal rewards, exclusive offers, and imperial treatment? 🎁💎 Have questions about your journey to the throne?

Me: Hi Lexicus what are comp points?

Lexicus: Comp points, also known as loyalty points, are part of our Loyalty Program at Imperial Wins Casino. You earn these points for every bet you make after your first deposit. Here's how they work:

• Accumulation: You gather comp points as you play.

• Conversion: You can convert these points into cash directly in your casino account. The conversion rate is 100 comp points = 1 unit of currency (e.g., €1 if playing in EUR).

• Usage: Converted cash does not have wagering requirements and can be used immediately.

To view and manage your comp points, simply click on your profile icon and access the 'Comp Points' section. You can exchange your comp points for cash rewards anytime. If you have any more questions or need further assistance, feel free to ask!

Me: That sounds great, what are the tiers of your loyalty program?

Lexicus: Our tiered loyalty program at Imperial Wins Casino is designed to reward players based on their activity and engagement. Here are the tiers you can progress through: Bronze, Silver, Gold, Platinum, and Black. As you move up through these tiers, you unlock greater rewards, including: Personalized support, Faster withdrawals, Exclusive promotions, Enhanced comp point. Special gifts and bonuses: The program rewards regular gameplay, deposits, and consistent participation. The more you play and wager, the more points you accumulate, helping you advance through the tiers. If you have any more questions or need further details, feel free to ask!

Me: What rewards does each tier offer?

Lexicus: Each tier in our loyalty program at Imperial Wins Casino offers unique rewards designed to enhance your gaming experience. Here's a breakdown of the benefits you can expect as you progress through the tiers:

• Bronze: Entry-level rewards to get you started.

• Silver: Improved comp point conversion rates and access to exclusive promotions.

• Gold: Faster withdrawals and personalized support.

• Platinum: Special gifts and bonuses, along with a dedicated VIP manager.

• Black: The highest tier with the most exclusive rewards, including priority support and tailored offers.

• As you advance through these tiers, the rewards become more substantial, offering you a more personalized and rewarding experience. If you have any more questions or need further details, feel free to ask!

Imperial Wins Commitment to Responsible Gambling

Imperial Wins is committed to protecting its bettors from developing a gambling problem. This is established by encouraging responsible gambling and making the following measures accessible to their players. Whilst Imperial Wins has some great responsible gambling measures in place, I think they could do with adding a few more. 

Did I Have Any Problems Playing on Imperial Wins?

When playing at Imperial Wins, I encountered no issues other than their withdrawal speed when using crypto is a little slow. Other than that, the Romans treated me very well, as all my KYC checks arrived promptly and their turnaround was fast too. When playing their games, none of them lagged or buffered in any way. Imperial Wins’ site performed very well and I am happy with my experience there. 

Why Did I Give Imperial Wins a Rating of 4.7?

When we grade a casino, we mark it according to our system, TOPScore. We judge this based on fairness, game selection, bonus quality, withdrawal speed, customer support, and our overall feeling of the site. 

Whilst their unusually high wagering requirements on all withdrawals hurt Imperial Wins’ reputation a little, ultimately, I think it makes up for them and is a fair casino. Their game selection is really impressive and offers 7,000 games of all sorts of types. 

Imperial Wins’ promotions are fantastic, including a huge smorgasbord of offers for players to tuck into. Their payout speed is a little slow, sitting at 1-3 days for every payment option, but this is due to their internal KYC procedure. In terms of customer support, I found Lexicus helpful, but it was a shame I couldn’t get past him to speak to a real human. However, the email team is available 24/7 and is always happy to help.

I think Imperial Wins is a quality casino that is worth your time, which is why I gave it a 4.7.

Do I Recommend Playing at Imperial Wins?

Yes, I think every bettor should enjoy the lavish rewards and bonuses offered by Imperial Wins. Having both a VIP programme and a loyalty scheme is very generous for an online casino, and Imperial Wins further offers fantastic reusable bonus offers too. 

In my mind, this generosity makes up for their minimum 3x wagering requirements on withdrawals. Imperial Wins features whatever type of payment method you’re looking for, making them more accessible to players. Their chatbot, Lexicus, does a good job with customer service. However, talking to a real person would be better for more tricky queries. Ultimately, I think that Imperial Wins offers a fantastic service, and you should definitely think about joining the empire.