Casino.com is not flashy, but no surprises there with a name like that! However, you get exactly what the name says on the tin – a casino. Getting a domain name such as that is already hitting the jackpot, it’s likely many other casino operators are kicking themselves for not being so simple. Basic name aside, this casino does achieve a lot.
Within Casino.com, there are decent layouts – basically a no muss, no fuss attitude that stands it in good stead and makes it easy for players to navigate around the site. There’s a great selection of games, strong customer service and, of course, the site is licensed with two of the industry’s best jurisdictions ensuring safe and secure gameplay for all who visit.
Casino.com: What You Need To Know
- Concept: Basic design containing a top-notch casino
- Special Features: VIP and Loyalty points
- License: UKGC/Gibraltar
- Games: Slots, table games, live games
- Bonus: 100% up to €100 plus 180 bonus spins
Casino.com Welcome Offer: Up to €100 + 180 free spins
The welcome bonus at Casino.com comes in two parts. If you’re hesitant at depositing money on your first go, then there’s an option to get your hands on 20 free spins just for signing up. However, if you do take that step a little bit further and make a deposit, there’s a lot more in store for you.
A first deposit will get you a 100% match on a deposit up to the value of €100 (there’s a minimum of €20 to be eligible). Then, you’ll also get an insane number of extra spins – 180. These spins will be awarded at a rate of 20/day for the next consecutive eight days, meaning you’ll have to sign in to claim them.
When it comes to promotions, Casino.com really doesn’t skimp. There are bonuses for everything. Two for Tuesdays doubles your bonuses. Beat the Dealer can see you winning as much as €1000 in straight up cash if you can win in blackjack. Winning Streak simply requires a spin on the golden wheel, and you could be claiming bucket loads of cash; the list goes on.
Of course, the best way to keep on top of all this is via the newsletter – get those promos straight to your inbox. For players with their sights on bigger prizes, signing up to the VIP club and participating in the collection of loyalty points (garnered whenever you place a bet), will see you score personalised service, tailored bonuses and exclusive rewards.
Casino.com is predominantly a Playtech casino, which means it has the full complement of that provider’s games. Happily, though, this doesn’t mean exclusively, and there are a number of games from other developers available as well. These include, among others, gaming giants Microgaming and NetEnt, which simply helps to round out the collection and ease any potential monotony that could otherwise occur.
With such a range of games available, it’s important that players can find what they want. To this end, Casino.com has an easy-to-use grid format displaying all the games. A helpful menu lines the top with specific categories that whittle down the number of games. Alternatively, you can simply use the A-Z option or search manually if you know what you’re looking for.
The slots are the most populous genre, and currently, there are well over 100 on offer. There are some popular options, such as the Starburst slot as well as a collection of movie-themed ones – Aquaman is a recent addition. Playtech is particularly well known for its take on comic books, so if this is your thing, Casino.com will ensure you’re right at home.
There is also a range of different themes represented here, although some are a little stranger than others. If you’re looking for some classic-themed, three reel slots or five reels, multiple payline games, then you’re in luck too. Unfortunately, though, there’s no option for demo testing these games before going headlong into play – unless you make use of the bonus!
Casino.com certainly makes sure that it has all the right aspects of its casino in place – and what better way than by having some progressive jackpots. Players around the world love the thrill and excitement of a potentially massive win, and to that end, Casino.com obliges. There are numerous options, including Age of the Gods, each with their jackpot count carefully ticking up on display.
Table Games and Live Casino
The table and card game section are also plentiful. There are several roulette games to choose from, while blackjack also has a number of variants so that players can get used to different rules. There are also some more unusual virtual table games including craps, sic bo and some baccarat. Video poker players will appreciate the selection of top-end RTP games that are available.
If you’re looking for something a little more relaxing, there’s a small section of scratch cards available to players as well. Live games are also excellent and all provided by the newly revamped Playtech. The games have all been refurbished offering players an HD, real-time, high-class set of games all oozing the charm and atmosphere of a land-based casino.
Casino.com has a number of different transaction methods available for both deposit and withdrawals. These include card payments and eWallets. Deposits occur instantly, but the withdrawals will take a little time. The first withdrawal will take the longest to process as a much-needed verification process will be implemented to add a whole other layer of security to the proceedings.
Once the verification process is complete, withdrawals can be made. However, there is a processing time of up to 3 days. There are also withdrawal limits, although these vary depending on the transaction method you have used as well as the VIP or loyalty level you have reached. The lowest level can withdraw €15,000 per month, higher levels significantly more.
All casinos have wagering requirements attached to their bonuses and Casino.com is no exception. However, where they do stand out from the crowd is the amount of that requirement. For the free spins, this is set at a relatively modest 20x, which makes this a rather achievable task. However, the match deposit bonus is set at 40x, which can be a little harder to attain.
As you would expect in this day and age, the customer support is available 24/7 ensuring that whenever a player has a query, someone is on hand to answer it and get it fixed if need be. However, and this is a major disappointment, there is no live chat. In the online casino world, this is quite a big let down.
However, there are two separate phone numbers – one for the UK and one for International members. These are available 24/7, so you can get direct help if you need it. Alternatively, there’s an email address to send your query or issue to, and that should be answered relatively quickly as well. Failing this, there’s an FAQ section that should be your first port of call.
Casino.com has a pretty great mobile browser site on the go. Thanks to the relatively simple setup of the desktop site, it translates well to a smaller screen be it iOS or Android devices. All the same features, games and bonuses are available, and because it’s on the internet, there’s no need to download anything. All you need is a fully-charged device and WiFi.
Although seemingly basic in its set up, once you get into the site, you’ll find it’s anything but that. Casino.com offers a highly nuanced gaming experience that truly caters to the players’ needs. From a great and growing game selection through to the lucrative bonuses, this site has it all. Check it out now and see what rewards you can start earning.
- Offers 24/7 email and telephone customer support
- Budget-friendly betting limits on table games
- Compatible on mobile devices
- No Live Chat