Why Do Online Casinos Take So Long To Payout in 2025?

Quick Answer:

In short, the casino can take longer than expected to process a transaction to protect players. As the casino handles your money, be it through your own deposits or winnings, they want to make sure that you are definitely attempting to withdraw it. In an attempt to prevent fraudulent behaviour, online casinos have implemented a system known as Know Your Customer (KYC) verification checks. These checks ensure that the withdrawal is coming from the right place. Unfortunately, these checks can take a while, and online casinos will often implement more checks for larger withdrawals. 

KYC Checks and How They Can Slow You Down

KYC checks are used to establish a player’s identity. Think of them like a more thorough version of two-factor authentication, and instead of confirming something on your phone, you need to fully confirm your identity. This will require you to send in documents confirming your identity, and can extend to confirming your address, your ownership of your selected payment method or even a bill. While these are quick and easy for you or me to send off, the casino’s processing technique isn’t always so speedy. This can lead to significant delays, especially if a casino labels anything other than cryptocurrencies as having an instant transaction. Most players would be delighted to see that an online casino offers instant transaction times, but this is incredibly difficult to achieve for any payment method other than crypto. If an online casino does this, you can bet that this is the bank’s internal processing time rather than the casino’s. This can lead to players feeling disappointed when your withdrawal takes 1 to 3 business days instead of occurring instantly. It’s always best to check a casino’s terms and conditions for how long their withdrawals can take due to KYC checks. 

The Bank’s Internal Process

Whilst the casino’s processing methods are the main culprit for delaying player transactions, the bank’s transaction processing method can also slow down a withdrawal. This is especially true if you are attempting to withdraw from an international online casino, as currency conversion tends to prolong the process. Even if you aren’t, the process can still be extended due to specific laws and anti-money laundering techniques. Ultimately, a bank’s processing time should usually be factored into the estimated time of the payment method, but this can take longer due to the bank’s own internal verification checks. 

Wagering Requirements

A casino’s wagering requirements can slow down the withdrawal process too. Some casinos may include a fee for players who attempt to withdraw without completing the wagering requirements, while others will stop the transaction altogether. Before you sign up, check the casino’s terms and conditions to see what the wagering requirements are and how they could affect your withdrawals. It’s beneficial to do the same with any bonus you’re opting into, as they can also come with wagering requirements.