Quick Answer
So, want to get that account deleted? Read our quick answer guide to help you find the best way, with the least hassle.
For Permanent Closures:
Speak to customer support: Many casinos will require you to reach out to their customer support team to close your account. They will ask you to confirm some of your details and state your reasons as to why you want to close your account.
Head to the account closure page: Some casino sites, such as Paddy Power, have a dedicated page to deactivate your account.
Use the settings: most Irish casinos have an option in their settings to terminate your account.
For Temporary Closures:
Self-Exclusion: This will temporarily suspend your account and return any funds to your wallet. This is commonly used after a player struggles to control their gambling activity.
Session Limits: To prevent problem gambling, casinos use responsible gambling tools like session limits and deposit limits. Session limits help players control the amount of time spent at an online casino.
Steps To Take Before You Unsubscribe
Before you terminate your account, there are several policies and measures you will have to take. This includes making withdrawals, reading the terms and conditions, and clearing any personal data from your device. Let's take a look:
Ensuring Withdrawal of Remaining Funds
Although self-exclusion automatically does this step, regular account closure will not. Make sure you withdraw any remaining funds. Some casinos may ask you to meet wagering requirements before you withdraw real money. If this is the case, use customer support live chat to see if they can help. If you are using a dedicated payment method for your gambling needs, such as Paysafecard or an e-wallet, it may be wise to deactivate these accounts too.
Clearing Personal Data from Devices
To resist the temptation to reactivate your account, it's recommended that you delete all personal information in regards to the casino account. This includes security data like the username and password for the account. The removal of these will help keep the deleted account, just that, deleted.
Read The Fine Print
To avoid your request getting denied, make sure to read the terms and conditions. Though it takes a bit of patience, it can pay off in the long run, as some casinos can have sneaky requirements and policies that you may have to meet before you cancel your account. The gambling site may ask for verification (either in an image or a phone call), or have different procedures depending on the reason for the closure.
Reasons for Deleting Your Account
As stated above, there are several reasons why someone would want to permanently delete their casino account, one of which is gambling addiction. Though gambling can be a fun hobby, it can have its consequences if not properly controlled.
Many regulations have been put in place to protect players from having a gambling problem. Addiction can affect a person's life and well-being. According to the World Health Organisation, 5.5% of women and 11.9% of men across the globe experience some form of harm when gambling online.
If this is the case for you, use informational websites such as Gamcare and Gamstop to ease your situation. There are also support groups that you can attend and financial apps that track your payments and improve your overall financial health.
The Account Deletion Process
While every gambling site has a different process for deleting their account, the most common method is to go through customer support. This means reaching out through live chat, email, or via their helpline to end your membership. You will be asked to verify your identity and meet any requirements. Once the decision is final, a confirmation will be sent to your email address. A similar process applies to cancelling your account through the settings or a dedicated page.
Our Experts' Verdict
When it comes to permanently closing an account, we recommend doing as much prep work as possible to ensure everything goes smoothly. This means withdrawing funds, deleting passwords, and meeting any necessary requirements. In our expert opinion, permanently closing your account is only the first step. The second is prevention and treatment, especially in the case of gambling addiction. Remember to stay safe and always make decisions in your best interest.
Resources
Here are all the resources used to write this article:
FAQs
If you have a question that you feel hasn’t been answered, look below at some of the most frequently asked questions about account closures.
How do I access my online casino account settings?
It depends on the casino, but most account settings can be found by clicking the user profile or the small cog symbol in the header.
Will I lose my funds if I delete my account?
Yes. Unless you volunteer for self-exclusion, you will have to move your funds manually.
Is there a waiting period for account deletion?
Depending on the casino, the waiting period is 3 business days on average.
Is there a delete account option available?
At some casinos, there is a dedicated page to help players delete their accounts.
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Seánie has plenty of experience in the casino world and enjoys sharing this accumulated knowledge. He offers great tips and tricks for players to enjoy casinos safely.
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